Monday, July 12, 2010

Appearance of the complex

Following issues were raised with Mahindra Lifespaces management for resolution and action is not yet complete:

Appearance:

Complete stilt parking area is dirty and has never been water washed/ scrubbed clean.

Water dripping all over through concrete expansion joints and even from other places. Containment trays have been fixed below expansion joints to capture the water leakage but even the trays are leaking. When discussed with Project team, he confirms that expansion joints are supposed to leak? Funny isn’t it? Steel plates covering the expansion joints on podium level have loosened out and their edges are protruding up. Injury hazard.

Pipe ducts in stilt parking are completely open and pipes are exposed in pipe duct area.

One more finish coat of paint is required in stilt parking area, podium level, and in the elevator lobby of all floors.

Entrance foyer from stilt parking spaces to elevator lobby is completely dirty.

Elevator lobby walls and staircase area at various floors is marked with obscene graffitis.

Parking demarcation should be marked by yellow parking studs and bolted on the floor as permanent demarcation.

Speed breakers should be installed on ramp and on the podium to discourage speeding of vehicles.

Stilt parking must have more plants and plants to be used

Entrance lobby walls on the stilt parking must have vitrified tiles or rquivalent material to improve the looks and discourage graffiti writing.

Lots of plants/ flowers and even one of the trees in front of b-wing grass area is dying.

Pigeon droppings have made external appearance of balustrades on 1 st floor level around the building pathetic.

Elevator flooring was changed but broken and selection of flooring was poor. Why the flooring outside in podium lobby can not be put inside the lifts as well

Elevator lights are not working. Many times elevators don’t stop at intermediate floors even though appropriate call button is pressed.

Stray dogs to be chased out and not allowed in. pest control and rat control measures to be activated.

Why no plants and flower pots have been put up in reception area? All the flower pots put up anywhere should be provided with spil tray underneath to capture water spill from the pot.

Open pipes at podium level. Work is going on since last one month but not yet completed.

Plantation and flower pots to be spread out more on podium level too.

Pigeon nest inside the recess of false ceiling of reception lobby. The design of false ceiling in reception area is open invitation to pigeons for nesting, mating and laying eggs. B-wing reception lobby has pigeon nests.

Tiles on flower beds of podium area are broken and loose.

1 comment:

  1. Dear Mr. Anand Mahindra,

    You have a problem on your hands here. In one of the posts a gentleman has sighted the brand-experience of a Raheja Property. He being a proud resident of Raheja Sherwood has expressed his outrage at the issues that the residents of Mahindra Eminente are facing. He has good reasons to be and I'd vouch for that.

    I have myself been a resident of Raheja Sherwood, while I was waiting for my 'well-delayed' house here in Eminente. I'd like to recollect an anecdote my landlord shared with me. He recounted fondly, how Ms. Raheja, the daughter-in-law of the scion of the Raheja family had taken up the quality and presentability of the complexes they built, as her own KRA.

    She had personally seen to it that all walls, all tiles, all fixtures in every flat were scanned and approved by her own eye. A small seepage in the flat was dealt with, with a hard hand. A wall, in my landlord's flat, was razed when it showed a small patch of seepage and rebuilt with fortification. And of course it was not handed over until she approved.

    You'll agree that it is such rigour and integrity that make the brands that people are proud to be associated with. They command loyalty, respect not to mention the value in the market.

    On the other hand, here in Eminente, we have a bunch of people who look at a problem and look the other way - it's like the cat who drank the milk eyes closed to believe no one is seeing her do it. They do it with the cruel apathy of someone who does not have to live with the problems - they all go home by the end of the day while we, the residents, weather it out here.

    They do not have the expertise to solve the problems either. Three bathrooms in my house were built and broken over my one years stay here, to identify seepage that was everywhere. I would aver that it may actually take that time, but surely the guys who built these spaces and made them ready for possession were sleeping on their jobs.

    For all the issues that they are struggling with and all the other problems that lie staring at our faces, the only response we attract from MLDL smacks of an attempt to 'manage' us. What follows each time is a string of empty promises.

    Sir, your brand is compromised. I'm sure issuing the mission statement for MLDL was a grand occasion for you. We are aware that it would hurt a visionary like you to know that those have proven to be just a set of words - meaningless and empty - in the hands of the lieutenants you have deputed as your forbearers.

    Do accept our invitation to come here and stay with us - as our guest for a day - and see the waste to which your dreams have been laid to.

    It's sad that it has come to this. It sounds preposterous to site you the example of Ms. Raheja. But we are rather helpless here. We have never even seen the CEO ever since the tragic drama unfolded. The only people we meet are 'crisis-managers' and the crisis really seems to be us the customers, and not the problems we face.

    Yours Sincerely,
    Rajesh Sonawne
    (A/201, Vervian, Mahindra Eminente)

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